Errors Transacting Using Classy Pay

Incident Report for Classy

Resolved

This incident has been resolved.

Posted Apr 21, 2022 - 12:37 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 21, 2022 - 12:32 PDT

Investigating

Our team is aware of increased errors in transaction processing on the Classy platform for Classy Pay (Stripe) users. The root of the issue has been identified and our team is working with Stripe to resolve.

Posted Apr 21, 2022 - 11:15 PDT