All Systems Operational
Uptime over the past 90 days. View historical uptime.
Classy Operational
90 days ago
100.0 % uptime
Today
Classy.org ? Operational
90 days ago
100.0 % uptime
Today
Campaign & Fundraising Pages ? Operational
90 days ago
100.0 % uptime
Today
Classy Manager ? Operational
90 days ago
100.0 % uptime
Today
Supporter Pages ? Operational
90 days ago
100.0 % uptime
Today
Customer Domains ? Operational
90 days ago
100.0 % uptime
Today
Login & Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
Cloud Hosting Services Operational
Recursive DNS Operational
Authoritative DNS Operational
US West Region Operational
US East Region Operational
API Operational
90 days ago
100.0 % uptime
Today
Fundraising API ? Operational
90 days ago
100.0 % uptime
Today
Payments API ? Operational
90 days ago
100.0 % uptime
Today
Authorization API ? Operational
90 days ago
100.0 % uptime
Today
Search API ? Operational
90 days ago
100.0 % uptime
Today
Currency API ? Operational
90 days ago
100.0 % uptime
Today
Billing & Usage API ? Operational
90 days ago
100.0 % uptime
Today
Email Operational
API Operational
Outbound Delivery Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Google Analytics Operational
Salesforce ? Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
Braintree Operational
Braintree PayPal Processing Operational
WePay Operational
Stripe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Fundraising API Response Time ?
Fetching
Payments API Response Time ?
Fetching
Billing & Usage API Response Time
Fetching
Authorization API Response Time
Fetching
Currency API Response Time
Fetching
Past Incidents
Oct 21, 2021

No incidents reported today.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Braintree Service Disruption
Resolved - This incident has been resolved.
Oct 15, 16:55 PDT
Update - Our monitoring shows Braintree service has stabilized. We will continue to monitor closely until Braintree gives the all-clear.
https://www.paypal-status.com/incident/production
Oct 15, 16:34 PDT
Monitoring - One of our payment processors, Braintree, is experiencing a service disruption. During this time, transactions through Braintree will fail. We are monitoring their status and will update here when service is restored.
https://www.paypal-status.com/incident/production
Oct 15, 15:40 PDT
Virtual Terminal Degradation
Resolved - This incident has been resolved.
Oct 15, 15:41 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 18:50 PDT
Investigating - We are investigating an issue with Virtual Terminal.
Oct 8, 15:20 PDT
Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021
TokenEx Card Validation Issue
Resolved - This incident has been resolved.
Oct 8, 14:09 PDT
Identified - At this time, Classy and TokenEx have identified the issues are caused by using certain browser extensions while entering credit card information on donation checkout pages. We are continuing to work with TokenEx to provide a resolution. Until then, our team has seen success when supporters deactivate all browser extensions.
Aug 19, 13:18 PDT
Investigating - Our team is currently working to resolve concerns impacting a small subset of credit card transactions through non-Classy Pay payment processors (Authorize.net, WePay, Braintree, etc.).

A very small number of attempted transactions are experiencing validation errors when entering their credit card information on donation checkout pages using TokenEx.

This has been escalated to our highest priority status and we will follow up with additional updates as soon as we are able. We apologize for the impact this may have on your campaigns and assure you we are doing everything in our power to quickly provide a solution.
Aug 16, 14:53 PDT
Virtual Terminal Degradation
Resolved - This incident has been resolved.
Oct 8, 13:50 PDT
Monitoring - We identified an issue with Virtual Terminal, implemented a fix, and are monitoring the outcome.
Oct 8, 13:41 PDT
Oct 7, 2021

No incidents reported.

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