We have confirmed the fix in place has resolved the issue, and we are no longer experiencing a delay in emails being sent. All delayed user emails have been sent, and all new emails are now being received in real time.
Posted Jul 22, 2025 - 16:44 PDT
Monitoring
We have identified a potential root cause and have implemented a fix. We are seeing email send times return to normal, and will continue to monitor email deliverability performance.
Posted Jul 22, 2025 - 13:07 PDT
Update
We have identified that emails are now being received by users, but there is a delay in them being sent. Our team will continue to investigate and will provide updates when available.
Posted Jul 22, 2025 - 11:56 PDT
Investigating
We are actively investigating reports of emails intermittently not being received. This is not impacting transaction processing but may result in email receipts being delayed. Our team is investigating and will provide updates when available.
Posted Jul 22, 2025 - 11:08 PDT
This incident affected: GoFundMe Pro (GoFundMe Pro).