The Microsoft Azure incident impacting TokenEx has been resolved, and all affected systems have been fully restored. A small number of users who were impacted may need to clear their browser cache for complete resolution.
Our third party provider, Tokenex, is impacted by a Microsoft Azure outage that is impacting many major businesses across the United States. This outage is impacting a small number of clients with non-Classy Pay credit card transactions, direct ACH (account and routing numbers), and Virtual Terminal transactions.
Posted Jul 18, 2024 - 20:02 PDT
Investigating
Our team is aware of an incident reported by TokenEx, a third-party provider. Non-Classy Pay credit card transactions, direct ACH (account and routing numbers), and Virtual Terminal transactions may be impacted. Our team is currently monitoring the TokenEx incident and investigating intermittent slowness on page speed.