Increased Error Rates and Declines Processing Discover Card Payments

Incident Report for Classy

Resolved

This incident has been resolved.

Posted Feb 06, 2023 - 15:05 PST

Monitoring

Classy's payment processors and the Discover card network have reported a fix has been implemented, and error rates have begun to return to normal. We are continuing to monitor the situation.

Posted Feb 06, 2023 - 14:29 PST

Identified

Starting from 19:08 UTC, Classy has received reports of issues and declines for Discover charges, as a result of an outage impacting the Discover card network. This outage impacts all payment processors, and our processors are in contact with the card network to resolve the issue.

Posted Feb 06, 2023 - 13:45 PST

This incident affected: Transactions (Braintree, Braintree PayPal Processing, WePay, Stripe).