We have confirmed the fix in place has resolved the incident, and have put additional preventative measures in place to ensure the service's future stability and reliability. Transactions made through Virtual Terminal will now process without issue
Posted Nov 11, 2025 - 09:39 PST
Monitoring
A fix for the Virtual Terminal has been put in place and we are continuing to monitor to validate results. We will post a final update once we are confident of a full resolution.
Posted Nov 11, 2025 - 09:01 PST
Identified
Our team has identified a potential root cause and have currently mitigated the issue. We are still actively investigating and will provide a an update once this has been resolved.
Posted Nov 11, 2025 - 08:24 PST
Investigating
We have received reports that Virtual Terminal is currently inaccessible and users are running into errors when processing transactions. Our team is actively investigating and will provide updates when available.